Join Our Team – Operations Manager at Furniture Extreme
Are you a detail-oriented leader with a talent for solving problems and a passion for providing exceptional customer service? Do you thrive in an organized environment, excel with computer systems, and approach tasks with a can-do attitude? If so, Furniture Extreme has an exciting opportunity for you.
Position: Operations Manager
As the Operations Manager at Furniture Extreme, you'll lead our administrative team to ensure seamless store operations and enhance customer satisfaction. Bring your leadership, problem-solving skills, and positive attitude to streamline order delivery, maintain store appearance, and resolve customer satisfaction issues. Join us in creating a memorable customer experience and be a key player in our dynamic, growth-oriented team.
Why Join Furniture Extreme
At Furniture Extreme, you can expect:
- Opportunity for Advancement: As a fast-growing company, Furniture Extreme's needs are changing, and we're always looking internally for team members who are ready for more responsibilities and elevating their careers.
- Comprehensive Benefits Package: We genuinely care about our team's well-being and offer a competitive benefits plan.
- Competitive Compensation: We're proud to reward hard work and great performance.
- Fast Paced Atmosphere: As a busy furniture store, we find time flies and there's never a dull moment.
- Empowerment Focused: We trust our team to solve problems for our customers and each other, and we offer the confidence and support for you to take the reins and make great decisions.
Our core values are the foundation of our company culture:
- Trusted: Honesty, truthfulness, and dedicated assistance in helping customers make informed decisions are what we're known for. We're empathetic to their lifestyles, understanding their needs, and making valuable recommendations, leading to positive experiences, glowing reviews, and clients who become our brand advocates.
- Explore + Improve: We champion a culture of curiosity and innovation, always striving to be the best. As part of our team, you'll have the chance to improve processes, enhance efficiency, and elevate the customer and employee experience. Your critical thinking and fresh ideas are not only welcome – they're celebrated.
- Approachable: Creating a friendly and inviting atmosphere is essential. As an Operations Manager, you'll be a crucial part of ensuring our customers feel welcome, valued, and completely at ease, even when they're reaching out with service needs.
Key Responsibilities
- Hire, train, and manage Administrators to ensure smooth store operations.
- Ensure the store appearance and operations run seamlessly for optimal customer satisfaction.
- Collaborate with the sales and service teams to ensure the overall customer experience is exceptional.
- Uphold our core values and continually seek ways to improve the customer experience.
- Post-secondary education or equivalent experience in retail, business or hospitality.
- Proven experience in a leadership role, preferably as a customer service manager or in a related field.
- Natural problem-solving skills with a positive and can-do attitude.
- Excellent communication skills, both written and verbal.
- Proficiency in computer systems and administrative tasks.
- A strong commitment to our core values – Trusted, Explore & Improve, and Approachable.
Join Us Today At Furniture Extreme, we're not just a furniture store; we facilitate lasting memories and a sense of home. If you're a dedicated and detail-oriented professional who is passionate about delivering excellent customer service, we want you to be a part of our team.
Click Here to Apply Now, and let's explore how you can make a meaningful contribution to Furniture Extreme.